PRIVACY POLICY

1. Who We Are

MBA Security Systems is a PSA-licensed security company providing intruder alarms, CCTV installation, 24-hour monitoring, and related security services to residential and commercial customers across Leinster, Ireland.

Company: MBA Security Systems
Address: 8 Ashtown, Roundwood, Co. Wicklow, Ireland
Phone: 086 863 9548
PSA Licence No.: 00584

2. What Data We Collect

When you contact us through our website, request a quote, or otherwise engage with our services, we may collect the following personal data:

• Your name
• Email address
• Phone number
• Property address or general location
• Details of the service you are enquiring about
• Any other information you voluntarily provide in your message

We do not collect sensitive personal data and we do not use cookies beyond those required for the website to function.

3. How We Use Your Data

We use your personal data to:

• Respond to your enquiry or quote request
• Provide and manage our security services
• Send service-related communications (e.g. appointment confirmations)
• Comply with our legal and regulatory obligations as a PSA-licensed company

We will not send you marketing communications without your explicit consent and we will never sell your data to third parties.

4. Legal Basis for Processing

We process your personal data under the following lawful bases as set out in the General Data Protection Regulation (GDPR):

• Consent — where you have submitted a contact or quote request form
• Legitimate interests — to respond to your enquiry and manage our business relationship with you
• Legal obligation — where required by law or our PSA licence conditions

5. Data Storage & CRM

Your contact information is stored securely in HubSpot CRM, a cloud-based customer relationship management platform. HubSpot is GDPR-compliant and processes data in accordance with the EU Standard Contractual Clauses. For more information, see HubSpot's Privacy Policy.

We retain your data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Enquiry data is typically retained for 2 years unless an ongoing service relationship exists.

6. Your Rights

Under GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct inaccurate data
• Erasure — request that we delete your data, subject to legal obligations
• Restriction — ask us to limit how we use your data
• Portability — receive your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interests
• Withdraw consent — at any time, where processing is based on consent

To exercise any of these rights, please contact us at 086 863 9548 or in writing to 8 Ashtown, Roundwood, Co. Wicklow. We will respond within 30 days.

7. Supervisory Authority

If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the Irish supervisory authority:

Data Protection Commission
21 Fitzwilliam Square South, Dublin 2, D02 RD28
www.dataprotection.ie

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

MBA Security Systems
8 Ashtown, Roundwood, Co. Wicklow
086 863 9548