PRIVACY
POLICY

Who We Are

MBA Security Systems is a private security installation company based in Wicklow, Ireland. We install and maintain intruder alarms, CCTV systems, and monitoring services for residential and commercial customers throughout Leinster.

• Company: MBA Security Systems
• Address: 8 Ashtown, Roundwood, Co. Wicklow, Ireland
• Phone: 086 863 9548
• PSA Licence: No. 00584

What Data We Collect

When you contact us through our website, we may collect the following personal information:

• Your first and last name
• Your email address
• Your phone number
• Your property address (if provided)
• Details of the service you are enquiring about
• Any message you choose to include

We do not collect any sensitive personal data, financial information, or data relating to children.

How We Use Your Data

We use the information you provide solely to:

• Respond to your enquiry or service request
• Arrange a site survey or installation appointment
• Provide you with a quote for our services
• Follow up on an existing job or service call

We will never use your data for unsolicited marketing without your explicit consent, and we will never sell your data to any third party.

Legal Basis for Processing

We process your personal data on the basis of legitimate interests — specifically, to respond to enquiries submitted through our website contact form — and, where applicable, on the basis of contract performance when arranging and delivering security installation services.

How We Store Your Data

Your data is stored securely within HubSpot CRM, a cloud-based customer relationship management platform. HubSpot is GDPR compliant and stores data within the European Economic Area. You can read HubSpot's privacy policy at legal.hubspot.com/privacy-policy.

We retain your personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry data is typically retained for up to 3 years.

Who We Share Your Data With

We do not sell, trade, or rent your personal data to third parties. Your data may be accessed by:

• MBA Security Systems staff directly involved in handling your enquiry
• HubSpot (as our CRM and website platform provider)

We will never share your data with any other third party without your explicit consent, unless required to do so by law.

Cookies

Our website may use cookies to improve your browsing experience. HubSpot places cookies to enable website analytics and form functionality. By using our website, you consent to the use of these cookies. You can control or disable cookies through your browser settings at any time.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access — you can request a copy of the data we hold about you
• Right to rectification — you can ask us to correct inaccurate data
• Right to erasure — you can ask us to delete your data
• Right to restrict processing — you can ask us to limit how we use your data
• Right to object — you can object to us processing your data
• Right to data portability — you can request your data in a portable format

To exercise any of these rights, please contact us by phone at 086 863 9548 or by post at the address above. We will respond within 30 days.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Data Protection Commission (DPC), the supervisory authority for data protection in Ireland.

• Website: dataprotection.ie
• Phone: 01 765 0100
• Address: 21 Fitzwilliam Square South, Dublin 2, D02 RD28

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.